FAQ - ROYAL
Frequently Asked Questions About ROYAL Leather Goods
Find answers to common questions about our premium leather wallets, handcrafted belts, and leather accessories. Can't find what you're looking for? Contact us for personalized assistance.
Products & Collections
What types of wallets do you offer?
We offer several wallet styles to match different lifestyles:
- Minimalist Wallets – Slim front-pocket designs holding 4-8 cards
- Money Clip Wallets – Magnetic clip with card storage
- Card Holders – Ultra-slim for 4-6 cards
- Hand Stitched Wallets – Traditional bi-fold designs
Learn more in our complete wallet buying guide.
Do you offer RFID protection?
Yes! Many of our minimalist wallets include built-in RFID blocking technology to protect your credit card information from electronic theft.
What other products do you sell?
Beyond wallets, we offer a complete range of premium leather goods:
- Handcrafted Leather Belts – Black, brown, and blue
- Leather Watch Straps – Multiple colors and styles
- Leather Keychains – Handmade accessories
- Passport Covers – Travel document protection
- Leather Mouse Pads – Premium desk accessories
Leather Quality & Care
What type of leather do you use?
All ROYAL products are crafted from premium full-grain leather—the highest quality leather available. Full-grain leather retains the natural grain and develops a beautiful patina over time, lasting decades with proper care.
How do I care for my leather products?
Proper care ensures your leather goods last for decades. Read our comprehensive leather care guide for detailed instructions on cleaning, conditioning, and storing your wallets, belts, and accessories.
Will my leather product develop a patina?
Yes! Full-grain leather develops a unique patina over time, becoming more beautiful with age. This natural aging process makes each piece uniquely yours.
Ordering & Shipping
Do you ship internationally?
We primarily serve customers in the United States. For international shipping inquiries, please contact us directly.
How long does shipping take?
Standard shipping typically takes 5-7 business days within the United States. You'll receive a tracking number once your order ships.
Do you offer free shipping?
Yes! We offer free shipping on qualifying orders. Check our current promotions at checkout.
Returns & Refunds
What is your return policy?
We want you to be completely satisfied with your ROYAL leather goods. Most items can be returned within 30 days of delivery if unused and in original condition. Visit our refund policy page for complete details.
How do I initiate a return?
Contact our customer service team to initiate a return. We'll provide you with return instructions and a return authorization if applicable.
Gift Shopping
Are ROYAL products good gifts?
Absolutely! Premium leather goods make excellent gifts for any occasion. Check out our complete gift guide for recommendations by occasion, personality type, and budget.
Do you offer gift wrapping?
Our products arrive in quality packaging suitable for gifting. For special gift requests, please contact us.
Customization
Do you offer custom engraving or personalization?
Currently, we don't offer custom engraving. However, you can personalize your gift by choosing colors that match the recipient's style. Browse our collections in multiple colors:
Product Sizing
How do I choose the right belt size?
Our leather belts are available in multiple sizes. Measure your waist where you typically wear your belt, then order one size up for the best fit.
Will my wallet fit in my front pocket?
Yes! Our minimalist wallets and card holders are specifically designed for comfortable front-pocket carry, eliminating bulk.
About ROYAL
Where are ROYAL products made?
Our leather goods are handcrafted by skilled artisans in Pakistan, a region renowned for its leather craftsmanship heritage. Each piece receives individual attention for superior quality. Learn more on our About Us page.
Where is ROYAL located?
SHOP ROYAL LLC is based in Alexandria, Virginia, United States. We're a U.S. company committed to excellent customer service.
Customer Service
How can I contact customer service?
We're here to help! Contact us via:
- Phone: +1 (571) 602-0399
- Toll Free: 1-888-777-1309
- Email: support@shopsroyal.com
- Hours: Monday – Friday, 9:00 AM – 5:00 PM EST
Still have questions?
Contact our customer service team for personalized assistance. We're happy to help you find the perfect leather goods for your needs!
Explore Our Collections
Ready to shop? Browse our premium leather collections: