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Quick answers

Where is my order?

Enter your order number and the email or postcode you ordered with on Track your order to see the carrier's latest updates.

How long does shipping take?

Standard shipping takes 2–6 business days within the United States. Free shipping over $50. Details are in our shipping policy.

Can I return something?

Yes. Return an unused item in its original packaging within 30 days of delivery. Start one on our returns page.

What if something goes wrong with my piece?

Every piece is covered by a 1-year craftsmanship warranty against manufacturing defects. See the warranty for what it covers and how to claim.

Do you take bulk or corporate orders?

Yes, from 10 units, quoted per project. Tell us about it on the corporate gifts page.

How do I look after my leather?

Our leather care guide covers cleaning, conditioning and storing it.